Frequently Asked Questions

Find answers to common questions about Busy Beez Cleaning’s services, scheduling, pricing, and more on our FAQs page. Get the information you need for a seamless and stress-free cleaning experience.

People hire house cleaning services for different reasons. The number one reason is to save valuable time. Hiring a good house cleaning service can give you back some of that time. House cleaning services are rapidly becoming a necessity, instead of a luxury service as house cleaning services have always been viewed in the past.

Our house cleaning process is tailored to suit your needs and the needs of your house. This allows for better quality service and fair pricing

  • Our staff is trained to clean and disinfect every part of your house. Using their expertise, they can keep your house shining in no time!
  • All of our employees are professionally trained house cleaners and must pass the Busy Beez house cleaning standards test before cleaning any customer’s homes.

We only use non-hazardous green products in our cleanings. Your well-being and the safety of your home is important to us.

  • We do use non-toxic, eco-friendly products for our home cleaning services.
  • We will work hard to make our schedules as efficient as possible, that includes sending the same team back to your home as much as possible. We will only make crew changes when it is necessary. This not only works best for you, but it also works best for the house cleaning crew as well.
  • WE LOVE PETS! Please advise us of any animals such as cats that may try to escape quickly if a door is opened. Nothing is more frustrating to a house cleaning crew than an escaped animal over which they have no control. It is also dangerous for the pet.
  • NO, I loathe them. If we don’t do a good job or you have a change in the financial situation then you should be able to cancel our services without a penalty.
We do not need to come and see your home, we have nearly perfected the time it will take and cost quoted with a few answers to specific questions we collect for your quote.
 
  • Yes, tips are often given and appreciated. If you feel you get generally good cleaning service by your regular team, then you can leave a little something for them. However, if there is a quality issue you are concerned with we ask that you call the office immediately.
  • Actually, this is the highest compliment one can give us. For each referral you give, choose a cleaning, and we will take $10 off.
  • First cleanings and deep cleanings have a fee of their own. A regularly scheduled consistent cleaning will have a set price that you can depend on each time. This is based on sq. The footage, pets, hardwoods, stainless steel, etc. Every home is different and would require that we meet you and walk through your home to discover exactly what needs you have.
  • Check or Paypal (3% service fee added)
  • If you would like to pay online, please send us an email requesting payment through the web. There will be a 3% charge added, because Paypal charges us to use their service. We will send you an invoice, then you can click pay, and it will walk you through the steps to pay online. We request that you make your payment the day that the services were rendered.
  • We require a 24 hour notice to cancel without a fee being incurred, otherwise the fee will be the full cost of the cleaning. Our assigned Bee is expecting to have these hours and with less than 24 hours to acquire another house for her it becomes quite difficult. Thanks for understanding.
  • PLEASE PLEASE… call the hive. Each Bee tries to do their best, but with all the details in a home sometimes even the most conscientious bee misses something, and we want to hear about it – We guarantee all of our cleanings. We do not offer refunds but we will return to fix any area of concern.